Terms & Conditions
Our terms & Conditions
1. General Acceptance
- By accessing or using any online platform of Stay & Farm including our website, mobile app, or reservation services—you confirm that you accept and agree to these Terms & Conditions. If you do not agree, please refrain from using our platforms.
2.Check In / Check Out
- Check in: from 4:00 PM East Africa Time
- Check out: by 11:00 AM East Africa Time
- For DAY Events, Government-issued ID or Passport and the payment proof must be presented.
- Check in : from 8:00 AM East Africa Time
- Check out: by 8:00 PM East Africa Time
For Airbnb or Accomodation, Government-issued ID or Passport and the payment proof must be presented.
3. Refund policy
- Cancellations made at least 3 days prior to check-in: 15% cancellation fee, 85% refunded.
- Cancellations made within 3 days of check-in: 50% refund
4. Payment options
- Payments are done via the following options only
- Mpesa Paybill Paybill Number-522 522 Account Number.
- Bank Deposit BANK :KCB KENYA Account Number- 1277634319
5. Guest Conduct & Liability
- Guests must abide by Stay & Farm rules and avoid actions causing nuisance, damage, or violation of laws. Stay & Farm reserves the right to refuse service or terminate the agreement if guest behaviour breaches these conditions
6.Changes to Terms
- We reserve the right to modify these Terms & Conditions at any time, updated versions will be posted on our site with an effective date. Your continued use of our services constitutes acceptance of the revised terms